#Smart shooter 3 has stopped working software

If it flashes blue rapidly it means the WPS connection was unsuccessful, and you should try again. Then once a WPS connection is successful the light will turn solid blue for 20 seconds. When you push the WPS button on the back of the Hub the light will flash blue slowly for 2 minutes. The Hub will take a few minutes to reboot once it’s finished downloading it.

#Smart shooter 3 has stopped working software

If the Hub flashes green slowly it means it’s downloading a software update. This is what you’ll see when the Hub’s working normally. If you see this it means everything is okay. Make sure all cables coming into and out of the Hub are pushed in firmly. This means that there is an issue with the telephone system. This means there’s an issue with the cable connections. This is normal for the first minute or so after you first turn the Hub on. The images are of Hub 4 – the location of the lights on Hub 5 will be slightly different. Here’s what the lights mean on Hub 4 and Hub 5. If there’s a problem the lights will tell you what’s going on.Ĭheck out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your broadband connection to check for any issues.

The Virgin Media Hub lights can tell you a lot about its status. If you’re only finding that only one device is having connection issues, it’s likely that there’s a problem with that device and not your broadband. If you’re using the Hub as a modem, make sure you’re not using an outdated Hub. See if you have any DNS cache glitches, and check that if you have anti-virus software on your device it’s not blocking your internet connection. Make sure that all the cables coming into and out of the Hub are plugged in firmly, and check the cables are connected properly at wall sockets, too. Our clever Virgin Media Connect app can help determine the best place to locate the Hub.Ĭheck for loose cables that might cause WiFi connection issues. Other common WiFi hiccups could be caused by WiFi signal strength, which is affected by the set up in your home. You can use our clever service status tool to check for service outages in your postcode which may be causing Virgin broadband problems and internet issues. Having internet problems could be down to a local issue in your area. The best thing to do is to run a test on your broadband connection. There are a few reasons why your connection might be having problems.